Getting more from your virtual assistant.
Practical guidance for executives who already have a virtual assistant: how to train them, structure the relationship, measure what you're getting, and fix it when it isn't working.
The VA Scorecard: Score Your Setup in 10 Minutes
Most executives evaluating a VA relationship are evaluating a feeling. The work is fine, or it isn't. They seem proactive, or they don't. It's going w...
Your Virtual Assistant Isn't Working Out.
It's usually a Tuesday.
You asked for something on Thursday. You followed up Monday. What came back is close, but wrong in a way that will take you l...
Why Virtual Assistants Fail: 6 Causes, and Only One Is the VA
Search for why VA relationships fall apart and you'll notice something about the results before you notice anything about the answers.
Nearly every p...
When To Fire a Virtual Assistant, and the 4 Times You Shouldn't
By the time an executive searches this, the decision is usually eighty percent made. What they're looking for is permission.
This post won't give it ...
Your VA Keeps Making the Same Mistake. That's a Feedback Loop Problem.
A mistake made once tells you about a task.
A mistake made three times tells you about a loop.
That distinction sounds like a technicality until you...
The First 30 Days With a VA, Week by Week
There are two ways to spend a VA's first thirty days.
In the first, you hand over tasks as they come up, answer questions when they arrive, and hope ...