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Getting more from your virtual assistant.

Practical guidance for executives who already have a virtual assistant: how to train them, structure the relationship, measure what you're getting, and fix it when it isn't working.

Your Virtual Assistant Isn't Working Out.

It's usually a Tuesday.

You asked for something on Thursday. You followed up Monday. What came back is close, but wrong in a way that will take you l...

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When To Fire a Virtual Assistant, and the 4 Times You Shouldn't

By the time an executive searches this, the decision is usually eighty percent made. What they're looking for is permission.

This post won't give it ...

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Your VA Keeps Making the Same Mistake. That's a Feedback Loop Problem.

A mistake made once tells you about a task.

A mistake made three times tells you about a loop.

That distinction sounds like a technicality until you...

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