A mistake made once tells you about a task.
A mistake made three times tells you about a loop.
That distinction sounds like a technicality until you notice what it changes. The first is a training moment. The second is a systems failure with a person standing in the middle of it, taking the blame for a machine that was never built. And most executives spend months treating version two as version one — correcting the same error over and over, getting steadily more frustrated, and concluding they've hired someone who doesn't listen.
They usually haven't. They've built a loop that can't carry a correction.
Four things have to be true for a correction to stick. Miss any one and the error repeats no matter how clearly you explained it or how willing the person is.
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